Payment Policy
At Wonderer Journey, we are committed to providing a secure, reliable, and user-friendly shopping experience. This Payment Policy outlines the accepted payment methods, billing procedures, and related terms for purchases made on our website.
1. Accepted Payment Methods
We offer a wide range of trusted and secure payment options to accommodate your preferences. All transactions are encrypted and processed through secure third-party payment gateways to ensure your personal and financial information is protected.
We currently accept the following payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Apple Pay
- Google Pay
All available options are visible on our checkout page and can be selected at the time of purchase.
2. Payment Processing
Payments are processed at the time your order is placed. You will receive an order confirmation via email once the transaction is complete. Orders will not be fulfilled until payment is successfully authorized and confirmed.
In the case of payment failure, you will be notified immediately and prompted to update your payment information.
3. Currency
All transactions on Wonderer Journey are processed in U.S. Dollars (USD). If you are using an international card, your bank may apply additional currency conversion fees or international charges. Please consult your bank or payment provider for details.
4. Billing Information
You agree to provide accurate, complete, and current billing and contact information. It is your responsibility to ensure this information is kept up to date to avoid delays or disruptions in order processing.
Wonderer Journey is not responsible for orders that fail to be delivered due to incorrect billing or shipping details.
5. Taxes
All applicable sales taxes are automatically calculated and included at checkout based on your shipping address. If you are located in a tax-exempt region or qualify for tax exemption, please contact our support team before placing your order.
6. Fraud Prevention
To ensure the safety of our customers and prevent fraudulent activity, all orders are subject to verification. If a transaction is flagged for review, we may contact you to verify your identity and payment details. Orders may be canceled if we are unable to confirm payment authenticity.
7. Order Confirmation & Invoice
Upon successful checkout, you will receive an email containing your order confirmation and digital invoice. This confirmation serves as proof of payment and includes all necessary order details.
8. Payment Issues or Questions
If you experience any issues during the payment process or have questions about a charge on your account, please contact us immediately. Our support team is available to help resolve any concerns.
Contact Us
For all payment-related inquiries, you can reach us via:
Email: support@wondererjourney.com
Phone: +1 301-779-0070
Mailing Address:
Wonderer Journey
5800 Annapolis Rd,
Bladensburg, MD 20710, USA
Thank you for choosing Wonderer Journey. We appreciate your trust and look forward to delivering beautifully crafted metal wall art to your space.